Orders and Shipping FAQs

Where does 31st State ship?
We currently ship within the U.S., United Kingdom and select international destinations. See our Shipping Policy for full details.

How long does shipping take?
Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

Can I track my order?
Yes! As soon as your order ships, you’ll get a confirmation email with a tracking link.

Can I change my shipping or billing address after I place an order?
If your order hasn’t shipped yet, reach out to us ASAP at help@31ststate.com, and we’ll do our best to help.

Can I cancel or change my order after it’s placed?
We move fast! But if your order hasn’t shipped, contact us right away and we’ll do our best to make changes.

My package is missing or arrived damaged—what should I do?
We’ve got you. Email us at help@31ststate.com with your order number, and we’ll make it right.

Do you offer expedited shipping?
No, expedited options are not available at this time. 

What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

Do I need a subscription to buy 31st State?
Nope. You can buy once or subscribe and save—it’s totally up to you.

How do I cancel my Subscribe & Save subscription?
Log into your account and manage your subscription any time. Need help? Contact us at help@31ststate.com.