Returns and Exchanges FAQs
What’s your return policy?
We love our products, and we hope you do too! But if you're just not into it, let us know within 14 days of delivery and we’ll sort a refund or exchange. Just make sure products are sealed, unused, and in their original packaging.
Heads up: we can’t accept returns on opened or unsealed items due to hygiene regs (especially in the EU).
Got questions? Email us at help@31st-state.com or check out our full return policy.
Can I return products purchased from other retailers?
We can only accept returns for products purchased directly from 31st-state.com.